How do I place an order?
Simply shop and add the product (s) to your shopping cart. The shopping cart button is always on the upper right hand side of the page. After you have added all the items to your cart, click on the CART button to check out.
How do I update product quantities?
You can update product quantities in your shopping cart by selecting the up or down arrows in the column labeled Quantity.
How do I pay?
When you are done shopping, click the cart icon or view cart to proceed to checkout where you will be given the option to "Pay with PayPal". Don't worry - you can use a credit/debit card here without needing a PayPal account!
Can I order other than through the website?
If for any reason you do not want to order via the website you can order by phone or text at 415.497.5141 or via email at email@example.com and be invoiced for your order.
I am still having difficulty ordering using the website. Is there anything else I can do?
If you have followed all of the above instructions and are still having difficulty using the website, we recommend making sure that your browser is up to date. If your browser is up to date, and you are still having difficulties, which sometimes happens, please call or or text 415.497.5141 or email firstname.lastname@example.org and we will send you an invoice. You will still have the option to pay via credit/debit card or using PayPal. If using a credit/debit card for an email order, we are happy to take down that information via phone.
I live outside the United States. Can you still ship to me?
We can ship to virtually any address in the world. Please note that the shipping rates are weight-based.
What is the preferred shipping method?
Our preferred shipping method is Priority 2-3 Day Mail using the United States Postal Service (USPS), which is the least expensive. The best way to go for all international orders is via First Class mail using USPS. In addition, we place stickers on all postal parcels prohibiting irradiation to protect the quality of our products.